A spike in water consumption occurring outside of trading hours was picked up via PEAK's Rules Engine, triggering an alert. Initial suspicions gravitated towards the building's cleaning activity, possibly consuming water resources beyond regular trading hours. However, further investigation revealed that a toilet bowl in the facility was producing a constant flow of water due to a failed cistern. The on-site FM proceeded to resolve the issue, preventing any further flow-on effects stemming from the excessive consumption.
The more significant discovery, however, was that the building's dedicated monitoring system for smart water management had entirely missed the issue. The oversight highlighted a potential flaw in the adjacent monitoring system, which, if left unaddressed, could have lead to more substantial problems down the line.
The pick-up demonstrates the PEAK Platform's ability to identify operational faults beyond HVAC-related concerns, while also highlighting a flaw in another monitoring system operating alongside.