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As I reflect on 2022, I can’t help but be filled with pride. In what has been an eventful and rewarding year, CIM has grown substantially in terms of clients, engagement, staff and investment. Here are some of our major highlights from the past twelve months:
Strong client partnerships
A key barometer of our success are our client relationships, and we are delighted to have further strengthened our partnerships with some of the world’s leading real estate organisations. We deployed the PEAK Platform across Lendlease’s commercial portfolio at the start of the year and recently expanded our engagement with Scentre Group by adding an additional 10 Westfield Living Centres. We are grateful to Charter Hall for speaking openly about how we helped drive efficiency through digital transformation across their vast office portfolio.
Reducing environmental impact
Improving the efficiency of property portfolios remains absolutely critical for a sustainable future, and our clients have continued their momentum in this space. Together, we've made significant progress to our goal of helping the built environment avoid one gigatonne of emissions and are now almost 25% of the way to this ambitious target.
PEAK Platform activity
2022 was a big year for the platform with some impressive numbers posted across the board. The number of buildings utilising PEAK increased considerably and the platform is now continuously monitoring over 10 million square metres of real estate across 15 countries. The platform’s workflow module enabled almost 8,000 improvement actions to be completed, generating significant operational efficiencies. This was made possible by the exceptional rates of platform engagement across our network of stakeholders, with PEAK monthly active users increasing by over 50% and monthly user activity increasing by over 200% YoY. And these users have shown their appreciation for the platform, with our NPS score growing to 45 and our average rating on Capterra reaching 4.7 stars.
The team
We also ramped up our team development, bringing on board 16 new team members this year. They have all hit the ground running, contributing a valuable diversity of expertise and insight. We continued fostering our great team dynamic by bringing the team together throughout the year, and solidifying our ongoing strategic direction as one global team.
Investor support
In a huge vote of confidence for our product and team capability, we successfully closed a $10 million Series A funding round (led by Five V Capital and Carthona Capital) and a secondary transaction of $6.6 million (led by Investible and Fifth Estate Asset Management). We were delighted to welcome new investors to CIM that share our passion for reducing climate impact and building technology-driven innovation. The new capital will be used to expand CIM internationally into Asia and North America.
Industry recognition
We’ve been humbled by the recognition of our team’s efforts this year. We were delighted to be featured in the Australian Financial Review’s Fast 100 and the Financial Times Asia Pacific High-Growth Companies, before being honoured by Telstra with the NSW Award for Embracing Innovation. Our platform was also named a finalist in the InnovationAus Awards. Earlier this month, we capped off a successful year by taking home the Climate Tech Impact Award at the Climate Tech Festival and literally last night, BioMarin Pharmaceutical won the International Society of Automation (ISA), Ireland Innovative Project of the Year Award for integrating PEAK into their Shanbally site in Ireland. This recognition is a testament to the entire team’s hard work, dedication and passion that was on full display this year.
We are thankful to all customers, team members, partners and investors for their continued support this year. We look forward to another exciting year ahead in 2023, as we continue to grow the platform and its global impact. In lieu of Christmas gifts, we are delighted to donate to Beyond Zero Emissions on behalf of our customers and partners. Beyond Zero Emissions is a think tank using independent research to show how Australia can prosper in a zero-emissions economy.