Building automation: Reshaping commercial spaces

October 16, 2023

In recent years, the commercial real estate sector has experienced a technological transformation. No longer just about brick and mortar, the buildings of today are integrating technology at every turn. At the forefront of this revolution is building automation. But what exactly does it entail?

What is building automation?

Building automation, in simple terms, refers to the centralized control of a building's systems including HVAC (heating, ventilation, and air-conditioning), lighting, security, and other systems. Through building automation, these systems operate cohesively, ensuring optimized performance and energy usage. At the heart of this is the Building Management System (BMS), which acts as the brain, coordinating and controlling the integrated systems.

Why is building automation crucial in commercial real estate?

The implications of building automation are profound, especially in a commercial context:

  • Economic benefits: It's not just about cost savings. Building automation prolongs the life of assets, reduces maintenance overheads, and significantly decreases energy consumption.
  • Enhanced occupant experience: A seamlessly operating building ensures that occupants, whether they're office workers or shoppers, have a comfortable and safe environment.
  • Sustainability: With the ongoing climate crisis, building automation aids in achieving environmental targets, reducing the carbon footprint of commercial buildings.

The landscape of building automation: today & tomorrow

Currently, the commercial real estate industry is embracing the Internet of Things (IoT), using it for predictive maintenance and enhanced energy monitoring. But this is just the beginning. The future envisions buildings that aren't just 'smart' in name but in action – advanced analytics, real-time decision-making, and an intricate connection with citywide infrastructures.

Benefits of building automation across different types of commercial buildings:

  • Office towers: Picture an office that adjusts its lighting based on the natural sunlight available, or an HVAC system that regulates temperatures according to the number of people in a room. This translates to energy savings and a boost in employee productivity.
  • Shopping malls: Modern malls aren’t just about shopping; they're experiences. Automated climate control, lighting, and data analytics can transform a casual shopper's visit into a memorable outing.
  • Hospitals: Critical patient areas require stringent conditions. Automation ensures that operating theaters, ICUs, and patient wards maintain the perfect balance of temperature and humidity. It can also alert about critical equipment malfunctions.
  • Hotels: Guests could set their room preferences even before they arrive. Automation can manage cleaning schedules based on room occupancy, optimize temperature in common areas, or even monitor minibar stock.
  • Universities: Beyond smart classrooms, research facilities can maintain precise conditions, dorms can optimize electricity consumption, and security can be tightened during off-hours.

Delving into building automation technologies

  • Sensors and actuators: From basic motion detectors to intricate air quality sensors, they are the eyes and ears of an automated building.
  • Control systems: Systems like BMS and Energy Management Systems (EMS) which make decisions based on data from sensors.
  • Connectivity: Wireless connectivity and protocols such as BACnet ensure seamless communication between devices, making the IoT possible.
  • Software platforms: With the influx of data, cloud solutions and software platforms analyze this information, providing insights and facilitating remote building management.

Barriers to building automation technology adoption and possible solutions

  • Cost: While the initial investment may seem high, the long-term ROI in terms of energy savings, reduced maintenance, and asset longevity is promising.
  • Complexity: As with any new technology, there's a learning curve. However, with proper training and the recruitment of skilled personnel, this barrier can be overcome.
  • Integration: Integrating new systems with legacy ones can be challenging, but with middleware solutions and standardized protocols, integration is more seamless than ever.
  • Security: With the advent of IoT, security threats are real. Investing in robust cybersecurity measures is non-negotiable.

How AI and automation revolutionize operational efficiency

AI's incorporation into building automation is transformative. With AI-driven analytics, such as CIM’s PEAK Platform, building managers can predict when equipment might fail or determine the optimal conditions for energy savings. AI also ensures that occupants have a personalized experience, adjusting building conditions based on historical data and real-time feedback.


Building automation is no longer a luxury; it's an operational necessity. Embracing it not only makes commercial sense but also ensures that properties remain competitive in an ever-evolving market. For facility and property managers, now is the time to delve deep, understand the nuances, and drive the change towards smarter, more efficient commercial spaces.

Ready to harness the power of AI for your building's peak performance? 

Dive into the future with CIM's PEAK Platform and redefine building maintenance. 

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Kateryna Dmytriyeva
October 16, 2023